Get in Touch With Us
Got a question about something you've read on paoyeomanry.co.uk, spotted an error, or want to suggest a brand for us to look at? This page covers how to reach us and what kind of messages we're best placed to help with.
How to Send Us a Message
Email is the best route to our team. Write to us at [email protected] and a member of the team will read it personally — we don't rely on automated replies to close out enquiries. We aim to respond within two working days, though it can take a little longer if we're mid-way through updating our reviews.
If your message relates to a specific casino, bonus term, or payment method, mentioning the brand name and the page you were reading helps us reply with something useful rather than generic.
What We Can Help With
- Questions about our reviews and ratings — If you'd like more detail on how we assessed a particular site, or why one brand sits above another in our rankings, ask and we'll explain our reasoning.
- Corrections — Bonus terms, wagering requirements and site features change often. If something on paoyeomanry.co.uk looks out of date, flagging it helps us keep the site accurate for other readers.
- Suggestions for brands to cover — If there's a casino not on Gamstop that you think deserves a look, let us know and we'll consider it for research.
- General feedback — Thoughts on how we present comparisons, payment method breakdowns, or our guide to trusted non Gamstop casinos in the UK are always welcome.
- Partnership or editorial enquiries — If you represent a gambling brand or a relevant organisation, introduce yourself and outline what you have in mind.
What We Cannot Do
We're an independent comparison and review site — we don't operate any casino, hold customer funds, process withdrawals or manage player accounts. If your enquiry concerns a deposit, withdrawal, closed account or bonus dispute at a specific operator, that has to go through the casino's own support team, since only they can access your account and transaction history.
Similarly, we're not able to remove or reinstate a Gamstop self-exclusion — that sits entirely with Gamstop and the licensed operators bound by it. Our content explains how the scheme works and what alternatives exist, but any request to change your exclusion status needs to go to Gamstop directly.
Looking for Support Around Your Gambling?
If you're getting in touch because gambling has started to feel like a problem for you or someone close to you, please say so in your message. We'll point you towards independent support organisations that can help, and we always encourage readers to only ever gamble what they can comfortably afford to lose. This applies whether you're playing at a UK-licensed site or a casino operating outside the Gamstop scheme. Remember that gambling is for over-18s only.
How We Handle What You Tell Us
Any details you share with us when you get in touch are used only to respond to your enquiry. We don't pass your message on to the casinos we review, and getting in touch with us has no bearing on how we rate or rank any brand — our reviews are based on our own research, not on correspondence from readers or operators.
We appreciate you taking the time to read this far, and we're glad to hear from anyone with a genuine question, correction or suggestion for paoyeomanry.co.uk.